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Social Media and SEO Blog of a Search Marketing Consultant

24 Mar, 2010

Google Local Business Listing Anomaly

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There have long been complaints about the strange local results often returned in the UK Google SERPs. Searches such as “tennis court for hire” bring back large packs of Australian websites instead of UK websites as you would expect. Although these anomalies have become common place on google.co.uk, it is not often you see Google Local business listings that are incorrect.

Here, however, is a strange one…

A search on Google UK for “language school manchester” brings up the following Google Local business listings:

Google Local Business Listing Anomaly

As you can see from the highlighted result, KDP (UK) Ltd is displaying. This seems fine at first glance, but a quick trip to their website (which is awful, by the way) shows that they are:

importers, exporters, and stockist of semi-finished copper & copper alloys

At first I presumed it had just been categorised incorrectly by the business owner, but having checked out the listing, it hasn’t actually been verified.

Delving deeper into the listing, the citations provide a bit of a clue into why this seemingly incorrect categorisation by Google has happened.

KDP Citations

As seen in the above screen shot, www.languagecentre.co.uk is showing up as one of the citations. Having visited the website, there are no mentions of KDP; no similar phone number, address or anything that may be prone to being used in citations. So why is it showing?

A quick run through the Majestic SEO bad neighbourhood checker shows the following:

KDP Neighbourhood Results

And there you have it. KDP International is on the same server as languagecenre.co.uk, which is what seems to be causing Google to believe that KDP is in fact a language school.

It’s a bit of a strange one, but this means that Google must take into account the neighbourhood of a website when determining categorisation for local listings.

Has anybody else seen any similarly strange results recently? Do you have a different idea of why this result may have been categorised incorrectly? Comments welcome as always.

PS – While we’re on the subject of Google Local, you should checkout the excellent presentation slides by Tom Critchlow from Think Visibility.

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20 Responses to "Google Local Business Listing Anomaly"

1 | Weekly Search & Social News: 03/30/2010 | Search Engine Journal

March 30th, 2010 at 2:53 pm

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[...] Google Local Business Listing Anomaly – Web Toastie [...]

2 | Kay Dinsdale

May 5th, 2010 at 1:34 pm

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I tweeted you about this too ;)

The listings that google local has which arent user generated are pulled in using other directory information. OF course I can’t comment on exactly how it decides what categories to use but perhaps this might provide some clues:

Do a search for the KDP telephone number “0161 236 5331″
Notice there are several listings in yell and other directories of this number and that it refers to the Universal Language School?

I expect that is the reason it was added under the wrong category.

Google does rely on users to correct errors like these though, and you can report the error, you just need to be logged into a google account to do it.

3 | Kieron Hughes

May 5th, 2010 at 1:40 pm

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Yeah the results in directories/other websites obviously dictate the way Google automatically categorises certain listings, but the reason I missed it was because there were only a couple of citations on the listing page – none of which relating to language schools (no phone number matches, etc).

Obviously I would have found them by Googling the phone number, but I guess I didn’t think of doing that at the time!

Google has now picked up the citations on the listing so it all makes sense again!

Thanks Kay.

4 | Kay Dinsdale

May 5th, 2010 at 1:53 pm

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I find Google local is changing all the time, making it difficult to work out why certain listings show when they aren’t relevant.

Reporting them doesn’t seem to work, at least for as long as I can be bothered to check back.

The only reason I thought to check the phone number was because I’ve investigated a few before and found that incorrect non user generated listings appear to be down to the info pulled fom directories. I haven’t thought to check the IP before, it’s an interesting coincidence :)

5 | penny auctions

May 28th, 2010 at 12:28 pm

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Hi,
Our company recommends that we do not use Google local and instead use Google global.
Google global is updated quicker.

6 | Chris_Nomand

June 12th, 2010 at 3:54 pm

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Thanks for the very helpful information!

7 | Daniel Sharkov

June 30th, 2010 at 1:05 pm

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Google must certainly add some modifications to their algorithms. Often when I make local searches, the results are far from satisfying and finding what I’m searching for becomes a daunting task. Unfortunately there are not many alternatives. Hope to see more developments in that area in the future.

8 | Roger`

June 30th, 2010 at 6:10 pm

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yup the service is great,it help our customer to get it easily on maps..and get located

9 | seo social media

December 17th, 2010 at 10:26 am

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I noticed that one too… Maybe google is updating their algorithm that’s why were experiencing glitches these days.

10 | Free Seo Softwarea

December 20th, 2010 at 5:08 am

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My boss also told me about this and he said that Google always updates it’s algorithm and maybe it’s all glitches since it’s new..

11 | Medical Technology Education

January 3rd, 2011 at 2:56 pm

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information is very good and very helpful…thanks

12 | karthik

January 27th, 2011 at 11:08 am

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Very nice and want knw more about this article ..I really enjoyed reading it..plz keep updating..
by
Winworld Exports

13 | epidural injection walnut creek, ca

January 28th, 2011 at 10:08 am

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When our site is new the first thing i do is looking business listing. This is just at one time..

14 | SarahSEO

March 9th, 2011 at 9:17 am

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thanks for share,, check for broken links its its very excellent and experience!!
http://www.seocompanyy.com/

15 | Buy Media

April 8th, 2011 at 10:00 am

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Thanks for this important information.Now I know about the important google local business.

16 | Interesting Stories

May 5th, 2011 at 1:29 pm

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Thank you for your time and energy to have put these things together on this blog. Emily and i also very much loved your ideas through the articles about certain things. I understand that you have a variety of demands on your program hence the fact that you actually took equally as much time like you did to guide people like us by this article is actually highly treasured.

17 | TechLinking

May 21st, 2011 at 5:35 pm

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Maybe google is updating their algorithm that’s why were experiencing glitches these days.
You can check the latest Technology News at: Tech Linking

18 | Vibration Plate

June 16th, 2011 at 10:25 pm

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Thanks for interesting information. Hopefully google will get it figured out.

19 | PC repair Manchester

June 21st, 2011 at 9:06 pm

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Google Places drives me nuts, I feel like I am doing everything right and it puts me on page 8+ for relevant keywords. I have come to the conclusion its nothing to do with SEO, it just doesn’t like me.

20 | wwe wallpapers

July 4th, 2011 at 1:10 am

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I use google places for just about everything when I moved, its an awesome tool.

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